CONSULTATION POLICY

Email: support@astrostartalk.com

Phone: +91 62878 53300

Address: Sampat Sadan, Sarovar Nagar, Devi Mandap Road, Ratu Road, Ranchi, Jharkhand – 834005, India

At Astro Star Talk, we provide accurate, reliable, and personalized astrology and palmistry consultations. This Consultation Policy outlines the terms governing our services.

1. Scope of Consultation Services

  • Personalized astrology readings (Kundali, horoscope, Vedic charts)
  • Numerology and gemstone recommendations
  • Remedies for health, career, finance, relationships, spirituality
  • Palmistry consultations (hand analysis)
  • Online and telephonic consultations with certified experts
  • Digital reports, PDFs, and insights

Note: Consultations are advisory and not a substitute for medical, legal, or financial advice.

2. Booking a Consultation

a) Registration

Users may need an account and must provide accurate personal details. Payment info is required to confirm bookings.

b) Booking Process

Appointments can be scheduled via website/app, subject to expert availability. Confirmations are sent via SMS/Email.

c) Fees

Fees vary by expert, type, and duration. All fees include applicable taxes. Payment must be completed before consultation.

3. Consultation Procedure

  • Sessions may be via call, video, chat, or in-person (if available)
  • Users must provide accurate details for precise readings
  • Sessions may be recorded for quality assurance
  • Palmistry uses hand analysis and can be conducted online with images
  • Duration: 15–60 minutes; extensions at extra cost
  • Experts provide advisory guidance, outcomes not guaranteed

4. Cancellations & Rescheduling

a) User-Initiated

Cancellations at least 24h in advance: full refund/reschedule. Less than 24h: partial/no refund.

b) Platform-Initiated

If Astro Star Talk reschedules due to unforeseen events, users get full refund or alternate booking.

5. Refund Policy

Prepaid consultations canceled 24h+ in advance: fully refundable. Completed, partially completed, or late cancellations: non-refundable. Refunds processed within 5–7 business days.

6. Confidentiality & Privacy

All consultation data is confidential and used only for service purposes under our Privacy Policy. No third-party sharing without consent, unless required by law.

7. Disclaimer & Limitation of Liability

Astrology and palmistry are advisory. We do not guarantee specific outcomes. Users are responsible for their own decisions. Services are provided “as is,” without warranties.

8. User Responsibilities

  • Provide accurate information for astrology/palmistry
  • Use services ethically and respectfully
  • Do not share consultations/reports without authorization
  • Understand advice is guidance only, not binding

9. Intellectual Property

All consultation content (reports, charts, recordings) is property of Astro Star Talk. Use is for personal purposes only; resale/reproduction prohibited without consent.

10. Governing Law & Disputes

This Policy is governed by Indian law. Disputes fall under Ranchi, Jharkhand courts’ jurisdiction.

11. Contact Us

Astro Star Talk Private Limited
Sampat Sadan, Sarovar Nagar, Devi Mandap Road,
Ratu Road, Ranchi, Jharkhand – 834005, India
Email: support@astrostartalk.com
Phone: +91 62878 53300