CONSULTATION POLICY
Email: support@astrostartalk.com
Phone: +91 62878 53300
Address: Sampat Sadan, Sarovar Nagar, Devi Mandap Road, Ratu Road, Ranchi, Jharkhand – 834005, India
At Astro Star Talk, we provide accurate, reliable, and personalized astrology and palmistry consultations. This Consultation Policy outlines the terms governing our services.
1. Scope of Consultation Services
- Personalized astrology readings (Kundali, horoscope, Vedic charts)
- Numerology and gemstone recommendations
- Remedies for health, career, finance, relationships, spirituality
- Palmistry consultations (hand analysis)
- Online and telephonic consultations with certified experts
- Digital reports, PDFs, and insights
Note: Consultations are advisory and not a substitute for medical, legal, or financial advice.
2. Booking a Consultation
a) Registration
Users may need an account and must provide accurate personal details. Payment info is required to confirm bookings.
b) Booking Process
Appointments can be scheduled via website/app, subject to expert availability. Confirmations are sent via SMS/Email.
c) Fees
Fees vary by expert, type, and duration. All fees include applicable taxes. Payment must be completed before consultation.
3. Consultation Procedure
- Sessions may be via call, video, chat, or in-person (if available)
- Users must provide accurate details for precise readings
- Sessions may be recorded for quality assurance
- Palmistry uses hand analysis and can be conducted online with images
- Duration: 15–60 minutes; extensions at extra cost
- Experts provide advisory guidance, outcomes not guaranteed
4. Cancellations & Rescheduling
a) User-Initiated
Cancellations at least 24h in advance: full refund/reschedule. Less than 24h: partial/no refund.
b) Platform-Initiated
If Astro Star Talk reschedules due to unforeseen events, users get full refund or alternate booking.
5. Refund Policy
Prepaid consultations canceled 24h+ in advance: fully refundable. Completed, partially completed, or late cancellations: non-refundable. Refunds processed within 5–7 business days.
6. Confidentiality & Privacy
All consultation data is confidential and used only for service purposes under our Privacy Policy. No third-party sharing without consent, unless required by law.
7. Disclaimer & Limitation of Liability
Astrology and palmistry are advisory. We do not guarantee specific outcomes. Users are responsible for their own decisions. Services are provided “as is,” without warranties.
8. User Responsibilities
- Provide accurate information for astrology/palmistry
- Use services ethically and respectfully
- Do not share consultations/reports without authorization
- Understand advice is guidance only, not binding
9. Intellectual Property
All consultation content (reports, charts, recordings) is property of Astro Star Talk. Use is for personal purposes only; resale/reproduction prohibited without consent.
10. Governing Law & Disputes
This Policy is governed by Indian law. Disputes fall under Ranchi, Jharkhand courts’ jurisdiction.
11. Contact Us
Astro Star Talk Private LimitedSampat Sadan, Sarovar Nagar, Devi Mandap Road,
Ratu Road, Ranchi, Jharkhand – 834005, India
Email: support@astrostartalk.com
Phone: +91 62878 53300