TERMS & CONDITIONS
Company: Astro Star Talk Private Limited
Website: www.astrostartalk.com
Welcome to Astro Star Talk Private Limited (“Company”, “We”, “Us”). These Terms govern your access to and use of our website, mobile apps, products, and services. By using our services, you agree to be legally bound by these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility
You must be 18 or older to purchase services. Minors under 18 require parental/guardian consent.
2. Services Offered
- Astrology consultations (chat, audio, video, reports)
- Gemstones & spiritual products
- Puja & ritual services
- Personalized remedies (gemstones, mantras, guidance)
- Educational content (blogs, reports, articles)
3. User Responsibilities
- Provide accurate birth details for astrology reports
- No fraudulent, abusive, or unauthorized activities
- Secure your account credentials
4. Pricing & Payments
- All prices in INR, taxes included
- Accepted modes: UPI, Cards, Net Banking, Wallets, EMI, COD (India only)
- Orders processed after payment confirmation
- Prices/offers may change without notice
5. Shipping & Delivery
- Domestic: 5–7 business days
- International: 10–15 business days (customs may apply)
- Tracking shared via SMS/Email
- We are not liable for courier delays or natural disruptions
6. Cancellation Policy
Products can be cancelled within 24h if not dispatched. Consultations can be rescheduled/cancelled up to 6h before. Custom remedies, energized gemstones, and pujas are non-cancellable.
7. Return & Refund Policy
Returns within 7 days for unused, undamaged products in original packaging. Refunds processed in 7–10 business days. Astrology consultations, energized items, pujas, and reports are non-refundable.
8. Intellectual Property
All content is property of Astro Star Talk. Reproduction or resale without permission is prohibited. Reports are for personal use only.
9. Limitation of Liability
Astrology is interpretive and advisory, not 100% accurate. Remedies are supportive tools. We are not liable for health, financial, or personal outcomes, or external delays.
10. Disclaimers
Astrology is not a substitute for medical, legal, or financial advice. Product authenticity is ensured, but natural variations may occur.
11. Privacy & Data Use
We collect/store personal data for astrology, orders, and services. We do not sell/rent data. See our Privacy Policy for details.
12. Grievance Redressal
Grievance OfficerSampat Sadan, Sarovar Nagar, Devi Mandap Road, Ratu Road,
Ranchi, Jharkhand – 834005
📧 support@astrostartalk.com
📞 +91 62878 53300
13. Governing Law & Jurisdiction
These Terms are governed under the laws of India. Courts of Ranchi, Jharkhand have exclusive jurisdiction.
14. Amendments
We may revise these Terms. Continued use means acceptance of the updated Terms.
✅ Acceptance of Terms
By using our website, services, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.